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Frequently Asked Questions

Creating a website for your business — everything you need to know.

Answers to the most common questions about building a website for your business with DesignThisSite. Can’t find what you’re looking for? Get in touch.

Getting Started

How does creating a website for my business work with DesignThisSite?

You start a free consultation with Maya, our AI design consultant. She asks you about your business, style preferences, and what you need. Based on your answers, we generate 3 different layout options for you to choose from. You pick your favorite, give feedback, and we build the complete WordPress website. The whole process takes about 15 minutes for the consultation — your first layout options are ready within a few minutes.

Do I need any technical skills to build a website for my business?

None at all. If you can have a conversation, you can get a website. You don’t need to know what hosting, domains, or SSL means. We handle all of that. You just describe your business and what you want — we take care of everything else. If you need help with updating content on your site, you can contact our support team or consult the vast WordPress community resources available online.

How long does it take to get a website for my business?

The consultation takes about 10-15 minutes. You’ll see 3 layout options within minutes after that. Once you pick a layout and answer a few more questions about your pages and content, the full website design is generated in about 2–3 minutes. After you approve and order, we set up and publish your actual WordPress site — typically within 1–3 business days.

Is the consultation really free?

Yes, completely free with no commitment. You can go through the entire consultation, see the layout options, review the full website design — and only pay if you decide to go ahead. No credit card required to start.

Can I try it before committing?

Absolutely. The consultation and your first design are free. You’ll see exactly what your business website will look like before you pay anything. If you’re not happy with the result, you simply don’t order — no cost, no obligation.

What language can my business website be in?

Any language. During the consultation, you tell us what language the website content should be in, and we generate all content in that language. The most common choices are Finnish, English, and Swedish, but we can handle any language.


Design & Customization

Will my business website look unique, or is it a template?

Every website is custom designed based on your specific consultation. We don’t use pre-made templates. The colors, typography, layout, and content are all created to match your business and brand. No two websites we produce look the same.

Can I use my own logo and images?

Yes. During the consultation you can upload your logo, product photos, team pictures, or any other images. We’ll use them in the design. If you don’t have images yet, we’ll use image placeholders, which you can replace with your own photos later.

What if I don’t like the design?

You’ll see 3 different layout options to choose from, so there’s variety from the start. After you pick one, you can request changes — different colors, fonts, layout adjustments, content edits. If none of the initial options work for you, you can start a new consultation at no cost and try again with different preferences.

Can I choose specific colors and fonts?

Yes. During the consultation, Maya asks about your brand colors and typography preferences. You can provide specific hex color codes, reference your existing brand guidelines, or simply describe what you like — “dark green and modern clean fonts” works just as well as providing exact specifications.

Can I provide my own text content for the website?

Absolutely. You can upload Word documents, PDFs, or text files with your content during the consultation. We’ll incorporate your text into the final website. If you don’t have written content ready, we’ll generate professional copy based on what you tell us about your business.

Can I see examples of business websites you’ve created?

Yes, visit our Examples page (coming up) to see websites we’ve generated for different types of businesses. Each example shows the final result and the type of business it was created for.


WordPress & Technical

What is WordPress and why do you use it?

WordPress is the world’s most popular website platform, powering over 43% of all websites on the internet. It’s trusted by businesses of all sizes — from local shops to Fortune 500 companies. We build every business website on WordPress because it gives you a professional, flexible site that you fully own and can customize as your business grows.

Can I edit the website myself after it’s built?

Yes. WordPress has a visual editor that lets you change text, images, and content without any coding. You can add blog posts, update your contact information, change prices, or add new pages anytime. If you need help, we’re here to assist you.

Do I own the website you build for my business?

100%. Unlike website builders like Wix or Squarespace, your WordPress website is completely yours. You can export it, move it to another hosting provider, or modify it however you like. There’s no vendor lock-in. If you ever want to leave, you take everything with you.

Can I add an online shop to my business website later?

Yes. WordPress supports WooCommerce, the most popular e-commerce plugin. We can add a shop to your website at any time — either during the initial build if you mention it in the consultation, or later as an addition. Sell physical products, digital downloads, services, or subscriptions.

What about SEO — will people find my business website on Google?

WordPress is excellent for SEO. Your website is built with clean code, fast loading times, proper heading structures, and mobile optimization — all things Google cares about. We can also set up basic SEO tools to help you get found for the right search terms.

What if I already have a domain name?

No problem. We can connect your existing domain to your new website. Just let us know during the consultation, and we’ll guide you through pointing your domain to the new site. If you don’t have a domain yet, we’ll register one for you as part of the all-inclusive plan.

Is my business website secure?

Yes. Every website includes an SSL certificate (the padlock icon in the browser), regular security updates, automatic backups, and security monitoring. We handle all of this for you. WordPress is also regularly updated by a global community of developers to stay secure.


Pricing & Billing

How much does it cost to create a website for my business?

Our all-inclusive plan at €16,66/month includes everything: custom design, hosting, domain, email, maintenance, updates, and support. The plan is billed annually, and you can cancel anytime.

Are there any hidden costs?

No. The price you see is the price you pay. The all-inclusive plan includes hosting, domain, SSL, email, maintenance, and support — there are no extra fees.

Who is our service model for?

The service is for people who want us to handle everything — we set up, host, maintain, and support the website. You just focus on running your business.

What happens after 12 months?

Your plan is billed annually at €199.92/year with no long‑term commitment. Cancel anytime — your site stays active until the end of your paid yearly period. When you cancel, you can export your full WordPress website and move it to any hosting provider.

How do I pay?

After you approve your design and place an order, you’ll be taken to our checkout page where you can pay by credit card or with other Stripe-supported payment methods. No payment is taken during the consultation — you only pay when you’re happy with the result and decide to go ahead.


After Your Site Is Live

Who handles maintenance and updates on my business website?

We handle everything — WordPress updates, plugin updates, security patches, and backups. You don’t need to worry about the technical side at all.

Can I add new pages or features later?

Yes. WordPress makes it easy to add new pages, blog posts, products, or features at any time. You can do it yourself through the WordPress editor, or contact us for help. Need a booking system, newsletter signup, or online shop added later? We can help with that.

What if I need help with my website?

Support is included in your order. Just email us and we’ll help you with any website-related question — from changing content to adding new features. Or, you can use the vast WordPress community resources available online.

What happens if I want to cancel?

After the 12-month minimum on the annual plan, you can cancel anytime. Your site stays active until the end of your paid yearly period. When you cancel, you can export your full WordPress website — all files, content, images, database — and move it to any hosting provider. You’re never locked in.

Can I move my business website to another host?

Yes, anytime. Your website runs on standard WordPress, which works on virtually any web hosting provider. You can export your complete site — theme, content, images, and database — so you or another developer can set it up elsewhere. This is one of the key advantages of building a website for your business on WordPress over closed platforms like Wix or Squarespace.


About the AI

Is the website really designed by AI?

Yes. Our AI design consultant Maya guides you through the consultation and generates custom website layouts based on your answers. The AI creates the visual design, writes the content, and builds the complete website. A human team is there to support you with any questions or concerns about your site. We believe in being transparent about using AI — it’s what allows us to offer custom websites for businesses at a fraction of the traditional agency cost.

Is my data safe when creating a website for my business?

Yes. We take data privacy seriously. Your consultation data, uploaded files, and business information are stored securely and only used to create your website. We’re based in Finland and comply with EU GDPR regulations. We don’t sell your data to third parties or use it for any purpose other than building your website.

Can the AI handle my specific industry?

Yes. The AI adapts to any type of business — restaurants, construction companies, consultants, online shops, law firms, healthcare providers, artists, nonprofits, and more. The more detail you provide during the consultation about your industry and audience, the better the result. The AI generates industry-appropriate content, imagery suggestions, and design choices.

Ready to Start Creating a Website for Your Business?

The fastest way to find out is to try it. The consultation is free and takes just 10 minutes.

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